FAQ
The following will try to answer to the most common questions that you may have. For any other inquiry do not hesitate to contact us at: 
Q: How is your service working?
A: Every day we identify new jobs in Ontario which are advertised directly on corporate websites. When we find a new job which has been posted since our last visit (a job posting within 24 hours), we individually review the job and ensure it is included in our database. If a job fits your search criteria (job category, location and eventually keyword), we will automatically email you the job title and location, the employer’s name, as well as a direct link to the job posting
Q: Who will benefit from your career search service?
A: Anybody who is serious about their career! Active job seekers will benefit by being the first to know about many competitive jobs. People who are casually scanning the job market can also benefit by receiving only the job information which is relevant to them.
Q: Where are these jobs located?
A: We have job listings from all parts of Ontario – a keyword search is available to help you narrow down a particular region if you so desire.
Q: Can I send you my resume?
A: No - please do not send resumes. Ontario Job Watcher is not a placement agency, we do not collect nor distribute resumes. You have to contact the human resources department from the hiring company.
Q: What industries do your job listings fall under?
A: We have job listings in all industries! Regardless of your career direction, we are one of the most valuable assets you can have for your career search!
Q: Where do your job listings come from?
A: The short answer is everywhere. The long answer is we gather job listings from the human resources sections of major employer websites – many of these job listings are not posted anywhere else! We manually screen these job listings to ensure we provide the most comprehensive listing of current job openings available anywhere!
Q: What are the details regarding your free trial?
A: It is pretty simple – you can try our career search service absolutely free for one week (5 working days). This is a really great way to make sure our service is a perfect fit for you. While we look for jobs throughout the Province of Ontario, there are naturally a greater number and variety of jobs available where the population density is higher. By using our free trial, you can verify our ability to meet your needs.
Q: I found a job listing that is not in your database… can you add it?
A: Absolutely! We make every effort to search all companies and make sure we list all of their job opportunities; however, there are always new companies which are just starting to create their own web pages. If you know of a company which has a job postings web page, and we have not included their job postings in our listings, please let us know!
Q: How do you tell me about career opportunities?
A: When you logon to your account, you will be able to get access to our complete list of career opportunities. You can create your “Job Watcher Alerts” by choosing the criteria you would like us to use when searching for jobs. When you do this, we will automatically email you career opportunities as soon as they are posted! This is just one of the many advantages of our system… you will be the first to know about many competitive jobs.
Q: How many e-mails am I going to receive per week?
A: We send emails five times a week from Monday to Friday. That doesn’t mean that you are going to miss the jobs posted over the weekend since we collect all the jobs, seven days a week. All the openings posted over the weekend will be sent to you the next Monday.
Q: You sent me a link to a job posting I am interested in, but the page won’t open - why?
A: We provide you the link directly to the employer’s webpage. Sometimes, their websites may have some problems, but usually their administrators can promptly fix that. We suggest you try the link again later on. If this is a repeated problem, please contact us so we can assist you.
Q: I followed the link, but the job listing is not on the page – what’s happening?
A: There are two reasons this may be happening. First, the job could have been modified or removed by the website administrator. Unfortunately, we have no control over this when it happens. The second possibility is that the listing may simply be very difficult to find, typically because there are too many listings on one page. We recommend you search the entire page by pressing “ctrl+F” and paste the job title into the search field. The job title will then be highlighted for you.
Q: I can?t find the job on the employers recruiting page. What should I do?
A: Sometimes due to the large number of jobs posted on the same page, you will find difficult to locate a specific posting. The easiest way is to press CTRL + F and type in the job title.
Q: Why did you send me a list of steps on how to navigate to a job listing versus a direct link?
A: Some web sites use dynamically generated pages and there is no direct link to the job listing. To assist you in locating the job, we provide you a navigation steps – you can tell when this is happening because the message will have “STEPS TO BE FOLLOWED” in large print. Unlike our competitors, this is a valuable service we offer to ensure you know exactly where to find your potential dream job!
Q: I don’t see any links in my email message – did you forget to send them?
A: Probably not. A more likely cause is that your email program is not accepting the message as an HTML message, and is instead listing it in plain text. While most email clients will accept HTML by default, there have been some cases where Lotus Notes and some web mail applications have caused problems. If this happens, you will have to copy and paste the link into your web browser.
Q: I have signed up for your service, but I’m not getting emails – what’s wrong?
A: This is due to either your email client or your internet service provider (ISP) having spam filters turned on. You will have to logon to your ISP account, or change the settings in your email client, and specifically allow emails from Ontario Job Watcher. Make sure you get your emails.
Q: How secure is your payment method?
A: You should always be cautious when making a purchase online. We use PayPal to provide our payment solutions, which offers several advantages. First, PayPal is a well established industry leader in online payments, and they provide secure SSL payment gateways. Second, since PayPal is an intermediate company, they offer buyers protection that you would normally not receive from an Internet merchant. Finally, many people already have established PayPal accounts, and if you are one of them you will have the flexibility of paying from your checking account or with a credit card.
Q: How long will it take for my paid subscription to become active?
A: We make every attempt to activate accounts as soon as we receive notification of payment. In some rare cases, it may take up to 48 hours for confirmation.
Q: What is the reason that you ask for the email account to be included with all payments?
A: We identify our customers uniquely by their email address. We ask that you include your email account with your payment as a safeguard to ensure we credit the correct account. This is very simple to do, simply write your email account on the comment field on the front of your check (typically the lower left hand has a 'notes' or a 'for' field which can be used). If you are paying with PayPal, simply include the email address you used to register for your account in the notes/comments section when you are processing the payment. Please note - if you use a separate email account to register with PayPal, it is extremely important that you add your email account in the comments section.
Q: My subscription is expiring, how do I renew to get the 50% discount?
A: Two weeks before your subscription expires you will receive an email notification from us. As long as you contact us and renew your subscription by the time your account expires, you will receive the 50% discount. Please be aware that the 50% discount is only valid during this two week period.
Q: What happens if I am late with my renewed subscription payment?
A: We do offer a 50% discount for customers who elect to renew their current subscription. These customers will receive an email from us which provides them a two week window to renew their subscription. Failure to accomplish this within this two week timeframe will require a new subscription at the full rate – the discount will no longer apply.
Q: How do you confirm payments have been received?
A: If you select to make payment using PayPal, you will receive an automatic payment notification via their system. Additionally, we will send you a second confirmation notice directly. If you have paid by check, we will email confirmation of the payment to the email address which was specified on the front of the check.
Q: How long will it take to cash my check?
A: We make daily deposits for the checks we receive. However, we do not control how long it takes the banks to process and distribute the funds. If you are looking to begin service immediately, then we highly suggest you pay online using PayPal’s secure payment system.
Q: What should I do if I have any other questions or complaints?
A: Customer satisfaction is our priority! If you would like to get in touch with us, please do so at:
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